Why is this on your statement?
Your agency partners with us to schedule appointments and follow up with leads on your behalf. The charge you see corresponds to those efforts.
If you have any questions about this charge, please contact your agency directly, or reach out to us for assistance.
This copy is clear, professional, and easy to understand. It provides transparency about the charge, offers a way to resolve doubts, and defers questions to the agency, reinforcing the relationship between the business and the agency. You can also include a contact link if you prefer to give a direct support option.